A car rental can be beneficial when your current vehicle is in the shop, you're traveling and not taking your vehicle with you, or you're still in the market buying a new car and haven't found the one you want yet.
If you need a car rental, it's wise to go local. Here are a few reasons to choose a locally owned SUV rental company or other types of car rental companies when you need a vehicle rental. Get a recommendation from family and friends for an SUV rental or ask your auto insurance company for a referral. You can even potentially have your vehicle rental covered as part of your insurance policy.
You have local management/ownership to work with
Should you need your rental vehicle for an extended period of time, have issues with your rental, or otherwise have concerns with renting a vehicle for any reason, you can speak with local management and ownership when you work with a locally owned SUV rental company over a national chain or multiple chain company. Policies and meeting customer needs might be easier for you if you go local than if you are to choose a chain, especially if you are renting a vehicle during one of the busier travel times of the year where many customers are being serviced at a single time.
Since management and ownership are usually local with the rental services companies, the customer service you receive can be more personal and detailed to your needs. A company's reputation is dependent upon their success with clients, so if you want a more custom experience with renting a car — especially if it's a stressful situation you're in when renting one — it's wise to go the extra mile and choose a local company.
You get to support a local car rental business
The more money you spend locally, the more successful the local economy will be. If you shop where you live, especially for a niche product like a rental service company, you not only help support small businesses, you help support your community as a whole. A locally owned SUV rental company may be overshadowed by bigger companies promising more vehicles and cheaper rates, cutting out the smaller vehicle rental companies entirely. Support your locally owned SUV rental company first, and get superior customer service and added benefits that you may not be able to find elsewhere with your car rental.
For more information, reach out to a locally owned SUV rental service, such as Elite Kauai Car Rental.